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Editorial
Use this for corrections, factual disputes, source suggestions, and questions about how we reached a conclusion. If you are reporting an error, please include the page URL and what specifically is wrong — that gets it fixed considerably faster.
We read everything. We do not always reply, but corrections are acted on.
What we cannot help with
We cannot look at your roof. We are not roofers and we do not dispatch anyone. If you send us photographs of damage we will not be able to tell you whether it is covered, whether it needs replacing, or what it should cost, because answering any of those responsibly requires being there.
We cannot advise on your specific claim. We explain how claims work in general. We are not licensed adjusters or attorneys, we never predict claim outcomes, and we cannot review your policy. For a specific dispute, your state department of insurance is the right first call.
We do not sell or accept leads, and we do not pass enquiries to contractors.
Republishing and press
Short quotations with a link are welcome without asking. For anything longer, or to use our data tables, write first. See the DMCA page for takedown notices.
Accessibility
If something on this site is not usable with your assistive technology, that is a bug and we want to know. Write to the editorial address with what you were trying to do and what happened. See our accessibility statement for the standard we hold ourselves to and the gaps we already know about.